A clear handoff for fleet work
Fleet repairs often add another approval process to the shop’s normal workflow. The estimate may need to follow account-specific requirements, include measurements, stay within stated limits, or receive a purchase-order reference before work can proceed.
Dottie’s intended remote coordination scope helps organize the submission and record what comes back. The aim is a clearer next step—not an assumption that submission means authorization.
What the remote workflow can organize
- Fleet account details and documented submission requirements.
- Labor and parts caps supplied by the account or fleet.
- Required brake, tire, or other measurements from the shop.
- Submission status, PO references, and approval notes.
- A distinction between waiting on the fleet and waiting on the shop.
Portal access must be verified
Before onboarding, confirm which portals your shop uses, the access permitted by those providers, and who may submit or respond. Mentioning a fleet portal does not mean Dottie has a verified integration, partnership, or unrestricted access to it.
The fleet retains its approval authority. Your shop remains responsible for verifying the PO, covered scope, account terms, and any customer or driver responsibility before performing work.
Keep the next shift informed
A useful handoff explains what was submitted, what is missing, who is responsible, and the next follow-up. Dottie’s shared workflow is intended to keep that context with the repair order rather than leaving it only in a phone conversation or a single advisor’s inbox.
See how the broader workflow fits together, or review pilot pricing and scope limits. Coverage and capacity are confirmed before enrollment.